The Roof Gardens – Residents Meeting Minutes 28.04.26

Date: 28th April 2026
Time: 6:00pm
Location: TEAMS

Attendees: Alex Stirling; Peder Oien; Sue Walter, Simon Phelan; Daniel Gheorghiu; Paloma Fernandez

Summary

Resident App Testing & Parking Management

  • Parking App testing commences Monday 4th May
    • Database integration now completed through Shelter, unblocking the rollout
    • Two-week parallel testing period: old and new apps running simultaneously to ensure continuity
    • Two SIAs operating both systems on Monday and Tuesday throughout the transition
    • Full rollout confirmed after four weeks, subject to successful testing
  • New app capabilities represent a significant operational upgrade
    • Photo number plate recognition with live database checks at point of entry
    • Direct in-app logging of incidents and complaints for faster, more accurate records
    • Automatic member identification linked to a progressive strike system
    • Scanning functionality integrated into walking patrol workflows

 Parking Statistics / Member Warnings 

  •  82 cars attempted to park in the square
  • 32 turned away at the gate; 50 moved on voluntarily without confrontation
  • Elevated numbers largely driven by new members and guests unfamiliar with parking rules
  • Zero-tolerance policy enforced: aggressive guests who argued with SIAs were banned on the spot

Resident Complaints & Noise Management

  • Three complaints received this month, each resolved
    • Mariella – car horn honking, on a Saturday night at Derry Street
      • A traffic bottleneck from High Street drop-offs is creating a noise tunnel effect for nearby residents
      • SIAs continue to direct traffic at peak times and asking drivers to avoid horn use
    • Music noise, Saturday afternoon, Spanish Gardens
      • Sound limiters were operational throughout; no breach was registered
      • A heavy bass track was removed from the playlist immediately as a precaution
      • Tech Live manages and monitors all on-site limiters

5th Floor Redevelopment Plans

  • Current office space converting to member programming studio by October
  • New designated spaces planned:
    • Studio space (existing meeting room) – non-amplified activities: yoga, Pilates, member talks
    • Live music lounge for all live performances – acoustically treated box-within-box construction located in the central part of the building (no external windows or doors) 
  • Licence variation submitted last week
  • New music lounge consolidates all live performances in a contained, acoustically treated space, away from the gardens and terraces

Action Items

  • Simon to send an email update in two weeks on phased app testing progress
  • Review full app rollout results in next meeting
  • Provide 5th floor plans ahead of the next meeting (completed) 
  • Next meeting: 26th May 2026